Encore provides exceptional levels of personalised service – We believe our service is second to none. As an owner-operated business, we have a vested interest in our reputation within the industry.

David and Shelley Uebergang – Directors

David has spent more than 35 years working in the ICT contractor industry, both as a business owner and ICT contractor.  Using his earlier business experience, David, together with Shelley, started Encore IT in 2002 with a vision of providing fellow contractors with a solid alternative in a market so often dominated by agencies with big fees and a lack of transparency.  Encore IT’s growth from a start-up company with 1 contractor to a business comprising 200+ contractors placed across not only Canberra, but also 5 Australian states, is testament to the fact that we continue to satisfy a real need for something different in the market.    While working as a contractor himself, David has largely taken a strategic role in the business leaving Shelley to oversee the day-to-day operations of the company which cover a wide range of responsibilities.  David and Shelley believe that reputation is everything and that great service with integrity has been one of the keys to the success of the business.

Natalie Rule – Account Manager

Natalie isn’t your typical recruitment manager, she has been a cornerstone of Encore IT since 2015, flourishing in her role as our Senior Recruitment Manager. A connector at heart, she combines over a decade of recruitment expertise with her own background as an IT contractor. This gives her a unique ability to read between the lines and build trust quickly with candidates and government clients alike.

She has a natural knack for reading between the lines and building trust quickly, helping her find that “sweet spot” where skills, values, and aspirations align perfectly. Whether she’s providing career coaching, navigating complex government contracts, or managing the fine details of onboarding, Natalie brings depth, care, and a signature hustle to every conversation. Her mission is simple: to make recruitment feel like a genuine partnership, not a process.

Grounded and approachable, Natalie’s mission is simple: to make recruitment feel like a partnership, not a process. She has an instinct for getting to the heart of a great match, matching candidates with opportunities that truly fit their long-term goals. From negotiating government contracts to assisting with after-hours support, Natalie is the first point of contact who stays by your side. Natalie’s work doesn’t always fit into a traditional 9-to-5 box. She brings a “get it done” attitude to the role, maintaining a flexible schedule to ensure that critical milestones are met and her partners are supported whenever it matters most. She’s detailed, she’s authentic, and she’s dedicated to finding the perfect alignment for both talent and clients.

Liv Britton – Senior Finance Officer

Liv heads up our Finance Team. She has brought a wealth of experience from her background in administration, across a number of industries.  Presently, her day-to-day key areas of responsibility are onboarding new contractors into our financial systems, payroll management, accounts payable and accounts receivable.  It is her attention to detail, organisation and flexibility that underpin our ability to pay our contractors accurately within timeframes that outshine most, if not all, of our competitors. She is a wonderful asset to our business.