Encore provides exceptional levels of personalised service – We believe our service is second to none. As an owner-operated business, we have a vested interest in our reputation within the industry.

David and Shelley Uebergang – Directors

David has spent more than 35 years working in the ICT contractor industry, both as a business owner and ICT contractor.  Using his earlier business experience, David, together with Shelley, started Encore IT in 2002 with a vision of providing fellow contractors with a solid alternative in a market so often dominated by agencies with big fees and a lack of transparency.  Encore IT’s growth from a start-up company with 1 contractor to a business comprising 150 contractors placed across Canberra is testament to the fact that we continue to satisfy a real need for something different in the market.    While working as a contractor himself, David has largely taken a strategic role in the business leaving Shelley to oversee the day-to-day operations of the company which cover a wide range of responsibilities.  David and Shelley believe that reputation is everything and that great service with integrity has been one of the keys to the success of the business.

Natalie Rule – Account Manager

Natalie started with Encore IT in 2015 and has flourished in her role as the Account Manager for the business.  She is the first point of contact for potential candidates, matching skills with available opportunities and helping them through the application process.  She also works with government clients organizing interviews, negotiating contracts and assisting with onboarding processes. She is highly organized and very flexible in her working hours which means that she is typically available after hours, where necessary, to get the job done.

Prior to her time with Encore IT, she spent 7 years working as an IT contractor herself.  This insight into the industry ensures that Natalie always deals with contractors in the same way she would have liked – with honesty, openness, reliability and promptness. 

Janelle, , Encore IT Services

Janelle Spann – Senior Finance Officer

Having been with our company since 2007, Janelle is our longest serving employee. She brought a wealth of experience from her background in banking and customer service on which she has built to become an expert in all aspects of our financial systems.  Presently, her day-to-day key areas of responsibility are onboarding new contractors into our financial systems, payroll management and accounts payable.  It is her attention to detail, organisation and flexibility that underpin our ability to pay our contractors accurately within timeframes that outshine most, if not all, of our competitors. She is a wonderful asset to our business.