Lead Systems Analyst (EL2)

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Systems Analysts translate business requirements into technical requirements that align with relevant architectures.

Senior Solution Design Managers are responsible for driving competitive advantage for the agency, helping to define and articulate the strategy for a designated industry or solution area. They are responsible for the delivery of all ICT application services necessary to achieve strategic objectives and lead the deployment of future functionality and enhancements to existing ICT solutions. Senior Solution Design Managers operate with a significant degree of independence and work under the broad guidance of a National Manager to deliver quality outcomes. They operate with a high level of autonomy, with decision-making highly dependent on their own judgement. In performing a leadership role, Senior Solution Design Managers identify and drive innovation, manage and lead change, and has an active role in contributing to and implementing the agency’s strategic direction.

Key duties and responsibilities

Duties may include some or all of the following:

• oversee the operations of a team, including managing business performance, established priorities, and managing resources and workflow  

• align the value chain with portfolio, development and solution packaging

• develop and execute a solution vision for product expansion within a category

• drive innovation, continuous improvement, and manage and lead change

• help translate market trends and insights and customer needs into relevant solutions

• ensure applications meet business and end-user requirements and systems goals, and identify and resolve systems issues

• review and analyse existing applications effectiveness and efficiency, and develop strategies for improving or leveraging the systems to achieve strategic business objectives

• develop strategies to identify and resolve system issues

• use progress against business outcomes, key performance indicators and quality assurance reports to inform overall management, strategic direction, and future planning

• identify and leverage best practice pipeline growth activities across sectors and solutions areas, including business planning, development, execution and measurement

• set direction by contributing and aligning to local business plans and ICT strategies

• oversee, review and advise on a range of written material, including technical and corporate documentation

• negotiate, engage and manage relationships with other agencies and service providers to build service delivery capability

• collaborate with a broad range of internal and external stakeholders to achieve project outcomes

• attend interagency meetings and forums to influence business outcomes and share information 

Knowledge / Qualifications

• Bachelor or higher
• Understanding of SDLC
• Working experience with waterfall and agile methodologies
• Analytical skills to analyse production issues
• Knowledge of business process modelling and ability to do AS IS and TO BE process flows

Technical skills

• Microsoft Office suite (Word, Excel, Visio and Powerpoint)
• Knowledge and working with Sharepoint
• Knowledge and working with HP Content Manager
• Knowledge and working with JIRA
• Knowledge and working with HP ALM

About the organisation

Services Australia is at the frontline of government service delivery, supporting millions of Australians, and is front and centre of a vision to be a world leader in government service delivery. It’s using cutting-edge technology to build world class platforms and capabilities to help Australians get on with their lives.

Essential criteria

1.Consultancy: Level 5 (SFIA)Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Identifies, evaluates and recommends options. Collaborates with, and facilitates stakeholder groups, as part of formal or informal consultancy agreements. Seeks to fully address client needs and implements solutions if required. Enhances the capabilities and effectiveness of clients, by ensuring that proposed solutions are fully understood and appropriately exploited.

2.Enterprise and business architecture: Level 5 (SFIA)Develops models and plans to drive the execution of the business strategy, taking advantage of opportunities to improve business performance. Contributes to creating and reviewing a systems capability strategy which meets the business’s strategic requirements. Determines requirements and specifies effective business processes, through improvements in technology, information or data practices, organisation, roles, procedures and equipment.

3.Requirements definition and management: Level 6 (SFIA)Champions the importance and value of requirements management principles and selecting effective requirements management life cycle models. Develops organisational policies, standards, and guidelines for requirements definition and management. Plans and leads scoping, requirements definition and priority setting for complex, strategic programmes. Drives adoption of, and adherence to, policies and standards. Develops new methods and organisational capabilities for requirements management.

4.Systems design: Level 6 (SFIA)Develops and drives adoption of and adherence to organisational policies, standards, guidelines, and methods for system design. Champions the importance and value of system design principles and the selection of appropriate systems design life cycle models. Leads system design activities for strategic, large and complex systems development programmes. Develops effective implementation strategies consistent with specified requirements, architectures and constraints of performance and feasibility. Develops system design requiring the introduction of new technologies or new uses for existing technologies.

Desirable criteria

1.Methods and tools: Level 5 (SFIA)Provides advice, guidance and expertise to promote adoption of methods and tools and adherence to policies and standards. Evaluates and selects appropriate methods and tools in line with agreed policies and standards. Contributes to organisational policies, standards, and guidelines for methods and tools. Implements methods and tools at programme, project and team levels including selection and tailoring in line with agreed standards. Manages reviews of the benefits and value of methods and tools. Identifies and recommends improvements.

2.Software design: Level 6 (SFIA)Leads the selection and development of software design methods, tools and techniques. Develops organisational policies, standards, and guidelines for software design and software architectures. Ensures adherence to technical strategies and systems architectures (including security).

3.Specialist advice: Level 6 (SFIA)Provides organisational leadership and guidelines to promote the development and exploitation of specialist knowledge in the organisation. Maintains a network of recognised experts (inside and/or outside the organisation) who can deliver expert advice in relevant areas. Provides input into professional development planning across a significant part of the organisation to further the development of appropriate expertise.

The Labour Hire Worker is expected to work onsite for the first 6 weeks before a hybrid flexible working arrangement can be considered, unless otherwise negotiated. A hybrid flexible working arrangement may then be considered, ensuring the Labour Hire Worker’s residing address is within reasonable travel time and distance of the RFQ location to present onsite in cases of emergency or to meet business requirements. The location is the capital city of selected state/s.