EL2 Principal Software Engineer (Developer)

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1. Software Engineers have experience overseeing software development projects, writing optimised code, and provide technical leadership to a team of software engineers. They are responsible for the quality and functionality of the software produced by their team.
2. Development professionals design, create, test and document software systems and applications in accordance with agreed development and security standards and processes.
3. EL2 Software Engineers oversee large and complex software development projects, providing technical leadership to their team/s.
4. They drive software planning, development and construction activities and are accountable for the resolution of complex issues within the development and production environments. 
5. EL2 Software Engineers oversee the quality and functionality of software, ensuring adherence to relevant standards, guidelines, and methods for system development.
6. EL2 Software Engineers:
   • inspire flexible, quality modern customer service
   • operate with a high level of autonomy and work under the broad guidance of senior staff
   • make ethical, evidence-based decisions using sound judgement
   • develop and manage strategic relationships with stakeholders.

KNOWLEDGE/QUALIFICATONS

The ability to quickly obtain In depth knowledge and understanding of:

1. Frameworks, legislation, policies, procedures and information management requirements relevant to the work area
2. The agency’s privacy, ethics, workplace health and safety and security protocols
3. Relevant business systems and tools

Prior experience within government or similar large-scale organisation.

Key duties and responsibilities

Duties may include some or all of the following:

1. Oversee the development of software and technical design
2. System configuration as required to support solution
3. implement strategy to ensure high quality code and long-term maintenance of a product’s code base
4. Provide expert technical advice on software development and maintenance 
5. Oversee the release and ensure go-live production support and maintenance for the team’s developments
6. Drive analysis, design, development, prototyping, unit testing and maintenance activities
7. Review and approve proposed solutions and undertake high-level impact analysis of technical requirements, to support project evaluation
8. Ensure compliance with endorsed software development methodologies 
9. Assist with the resolution of highly complex management and expert issues
10. Champion a positive risk management culture
11. Negotiate, engage, and manage stakeholder relationships and partner with other agencies and service providers to build service delivery capability
12. Manage business and strategic workforce planning, and drive the development of local strategies to improve key performance measures
13. Prepare briefs and corporate documentation, communicate findings and recommendations to influence senior executive decision making
14. Manage business objectives, establish, and implement strategic priorities to achieve outcomes
15. Oversee the development and delivery of projects within the assigned area of responsibility
16. Oversee team contribution to cost analysis activities 
17. Lead and inspire staff to increase performance and engagement through:
    • coaching
    • cabability development
    • performance management
    • health and well-being support
18. Exercise delegation in accordance with legislation and guidelines.

Technical skills

Preferred • SAP CRM / S/4HANA • PEGA

About the organisation

Services Australia is at the frontline of government service delivery, supporting millions of Australians, and is front and centre of a vision to be a world leader in government service delivery. It’s using cutting-edge technology to build world class platforms and capabilities to help Australians get on with their lives.

Essential criteria

1.Consultancy: Level 6 (SFIA)Manages the provision of consultancy services and/or a team of consultants. In own areas of expertise, provides advice and guidance to consultants and/or the client when delivering consultancy services. Engages with clients and maintains client relationships. Establishes consultancy agreements/contracts and manages completion and disengagement.

2.Emerging technology monitoring: Level 6 (SFIA)Plans and leads the identification and assessment of emerging technologies and the evaluation of potential impacts, threats and opportunities. Creates technology roadmaps that align organisational plans with emerging technology solutions. Engages with, and influences, relevant stakeholders to obtain organisational commitment to technology roadmaps. Develops organisational guidelines for monitoring emerging technologies. Collaborates with internal and external parties to facilitate intelligence gathering.

3.Methods and tools: Level 6 (SFIA)Develops organisational policies, standards, and guidelines for methods and tools. Sets direction and leads in the introduction and use of techniques, methodologies and tools, to meet business requirements. Leads the development of organisational capabilities for methods and tools to ensure consistent adoption and adherence to policies and standards.

4.Programming/software development: Level 6 (SFIA)Develops organisational policies, standards, and guidelines for software construction and refactoring. Plans and leads software construction activities for strategic, large and complex development projects. Adapts or develops new methods and organisational capabilities and drives adoption of, and adherence to policies and standards.

5.Release and deployment: Level 6 (SFIA)Sets the release policy for the organisation in the context of both development and production/operations. Implements processes, tools, and resources to ensure that the transition of services, service components and packages are planned and compliant. Ensures that test, validation and configuration management are included in all release and deployment activities. Provides authorisation for critical release activity and point of escalation.

6.Software design: Level 6 (SFIA)Leads the selection and development of software design methods, tools and techniques. Develops organisational policies, standards, and guidelines for software design and software architectures. Ensures adherence to technical strategies and systems architectures (including security).

7.Specialist advice: Level 6 (SFIA)Provides organisational leadership and guidelines to promote the development and exploitation of specialist knowledge in the organisation. Maintains a network of recognised experts (inside and/or outside the organisation) who can deliver expert advice in relevant areas. Provides input into professional development planning across a significant part of the organisation to further the development of appropriate expertise.

8.Systems design: Level 6 (SFIA)Develops and drives adoption of and adherence to organisational policies, standards, guidelines, and methods for system design. Champions the importance and value of system design principles and the selection of appropriate systems design life cycle models. Leads system design activities for strategic, large and complex systems development programmes. Develops effective implementation strategies consistent with specified requirements, architectures and constraints of performance and feasibility. Develops system design requiring the introduction of new technologies or new uses for existing technologies.

9.Systems development management: Level 6 (SFIA)Sets policy and drives adherence to standards for systems development. Leads activities to make security and privacy integral to systems development. Identifies and manages the resources necessary for all stages of systems development projects. Ensures that technical, financial and quality targets are met.

10.Systems integration and build: Level 6 (SFIA)Leads the development of organisational systems integration and build capabilities including automation and continuous integration. Develops organisational policies, standards, and guidelines for systems integration and build. Provides resources to ensure systems integration and build can operate effectively and ensures adoption and adherence to policies and standards.

Desirable criteria

1.Business process improvement: Level 5 (SFIA)Manages the execution of business process improvements. Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation. Develops graphical models of business processes to facilitate understanding and decision-making. Assesses the feasibility of business process changes and recommends alternative approaches. Selects, tailors and implements methods and tools for improving business processes at programme, project or team level. Contributes to the definition of organisational policies, standards, and guidelines for business process improvement.

The Labour Hire Worker is expected to work onsite for the first 6 weeks before a hybrid flexible working arrangement can be considered, unless otherwise negotiated. A hybrid flexible working arrangement may then be considered, ensuring the Labour Hire Worker’s residing address is within reasonable travel time and distance of the RFQ location to present onsite in cases of emergency or to meet business requirements. The location is the capital city of selected state/s.