Business Analyst

As a Business Analyst in the Health Business Systems Branch you will work as part of a multi-disciplinary scrum team to define requirements and deliver solutions to Health business systems. You will be responsible for populating the product backlog via in-depth investigation and gathering of technical and non-technical information. You will work closely with stakeholders to understand business processes and use this understanding to determine business requirements for systems. You will use a range of analysis techniques to document detailed business requirements and evaluate options for solution. You will facilitate workshops with business stakeholders and the development team to ensure a common understanding of requirements. The Business Analyst uses a range of analysis techniques such as user journeys, use cases, user stories with acceptance criteria, process mapping, process flow diagrams. The Business Analyst will facilitate discussions between technical and non-technical stakeholders and develop quality documentation (including requirements, epics, features and product backlog items, reports, management plans, procedure documentation, testing plans etc.).

Key duties and responsibilities

Business Analyst, to undertake tasks that include, but are not limited to, the following:

• Collect and analyse information from multiple sources such as solution design documents, business requirements, program, policy and legislation, IT Strategy documents etc and represent them in a consolidated document as product backlog items or requirements.
• Perform the GAP analysis of the current systems and present them in a Visio Diagram covering Products, Channels, Stakeholders, System and Data Flow.
• Help build a product roadmap along with the SMEs, Product Owners and Architects and maintain the roadmap as new requirements arise etc.
• Document Detailed Business Requirements for Epics and Features using a range of analysis techniques such as user journeys, use cases, process mapping, process flow diagrams.
• Provide objective advice, expertise and specialist knowledge to create options analysis and plans for business improvement activities.
• Facilitate workshops as required with business stakeholders and the development team to ensure common understanding of requirements.
• Work closely with solution architects, software developers, systems analysts and test analysts to provide an understanding of business requirements and evaluate options for solution.
• Build and maintain effective working relationships with technical and non-technical team members/stakeholders using advanced written, verbal and visual techniques to negotiate shared outcomes.
• Ensure sufficient backlog items are sprint ready for the next sprint prior to sprint planning. This may involve running targeted Backlog grooming sessions or feature breakdown sessions with the team to determine what PBIs need to be created to fulfil the feature.
• Produce and provide documentation to business to demonstrate how the proposed solution will meet the business requirements as documented in the Epics and Features.
• Participate in Sprint Retrospective to review how well the Sprint was executed and identify opportunities for improvements to the delivery process.

 The seller must ensure that the Labour Hire worker performing the services during the term of this contract, facilitate an effective transfer of skills and knowledge to the buyer to enable full use of services and deliverables and associated documents

Essential criteria

1.At least 4 years recent experience as a Business Analyst in the Commonwealth of Australia (or equivalent similar sized organisation) or bachelor’s degree in business, business administration or a relevant information technology field.

2.Experience working in an agile software development team.

3.Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions

4.Resourcefulness and ability to devise creative solutions to problems

5.Demonstrable strong analytical and problem-solving skills

Desirable criteria

1.Demonstrated Business Analyst experience in Health, Regulatory or Compliance programs, or D365 CRM, Java, Power Pages systems

2.Experience in leading the development and tracking of business requirements for major / complex projects, working with various skill sets and resources to deliver successful outcomes

The preferred work location is Canberra noting that consideration will be given to Sydney, Brisbane or Melbourne work locations. The Labour Hire Worker is required to work from the applicable office at least 2 days per week. A Working from Home Agreement must be formalised with the Buyer representative before commencing flexible work arrangements. The Labour Hire Worker must adhere to the annual closedown as defined in the Buyers’ Enterprise Agreement and public holidays.