(SFIA5) Senior General Developer

Health Business Systems (HBS) Branch delivers and operationally manages a suite of both on-prem and cloud application build using different technologies such CRM, .NET, Java, Lotus Notes etc. The HBS delivery and support teams are structured into Agile Solutions Train with three operational Agile Release Train (ARTs) with multiple scrum teams operating in DevOps model within Scaled Agile framework (SAFe). HBS is working towards capacity based, capability funded model to leverage multiple productivity benefits of SAFe framework. In DevOps model Delivery and Operational responsibility are assigned within scrum teams. 

As a General Developer and member of the Agile project team, and under direction, you will help design, develop, implement, and support the required systems and business solutions.  

As a General Developer, you will: 

• Collaborate with development teams and product owners to create innovative software solutions. 
• Create and enhance new/existing software products and apps that are dynamics and visually appealing.
• Work as part of a highly motivated and cohesive team using agile approaches to design, develop, implement, and support various business solutions. 

Key duties and responsibilities

The key duties and responsibilities of the General Developer include, but are not limited to, the following:

• Design, develop, enhance and maintain enterprise applications and reporting solutions using IBM Operational Decision Manager (ODM), .NET technologies and Power BI, in accordance with business requirements and technical specifications.
• Develop and manage business rules using IBM ODM, including rule authoring, testing, deployment, and lifecycle management to support decision automation and regulatory outcomes.
• Design and implement application components using .NET technologies (e.g. C#, ASP.NET, Web APIs), ensuring solutions are reliable, secure, and maintainable.
• Develop and maintain reports, datasets, and dashboards using Power BI, ensuring data accuracy, performance, usability, and alignment with business reporting needs.
• Optimise application and reporting performance, security, availability, and scalability using industry best practices and approved platform standards.
• Create and execute unit test cases, debug and troubleshoot defects, and ensure adherence to coding standards, documentation, and quality assurance practices.
• Collaborate with developers, business analysts, testers, and stakeholders throughout the software development lifecycle to ensure timely and high‑quality delivery.
• Participate in agile ceremonies, including daily stand‑ups, sprint planning, reviews, and retrospectives, and contribute to a positive and collaborative team culture.
• Provide technical support and advice to developers, delivery managers, and Health Business Systems stakeholders as required.
• Facilitate knowledge transfer and upskilling within the team to build capability, support service resilience, and encourage continuous improvement.
• Investigate, analyse, and resolve production application issues, including root cause analysis and implementation of corrective and preventative actions.
• Research and evaluate new technologies and platform features (including IBM ODM, .NET, and Power BI enhancements) and recommend improvements to existing systems and processes.
• Follow change control, release management, and governance processes to ensure solutions are implemented safely, efficiently, and in compliance with organisational standards.
• Deliver high‑quality outcomes under tight deadlines and changing priorities, managing multiple work items effectively.
• Produce and maintain technical and production support documentation, including design artefacts, deployment notes, and operational procedures.
• Demonstrate excellent written and verbal communication skills, with the ability to explain complex technical concepts to non‑technical stakeholders.

Essential criteria

1.Qualifications: Bachelor’s degree in computer science, information systems, software engineering, or a related discipline, or equivalent relevant professional experience

2.Relevant experience: Minimum of 5 years’ experience in the design, development, and implementation of on premises and cloud based applications and reporting solutions using IBM Operational Decision Manager (ODM), .NET technologies, or Power BI, preferably within a large and complex ICT environment.

3.Technical capability: Demonstrated experience developing, configuring, and maintaining business rules using IBM ODM, developing applications using .NET (e.g. C#, ASP.NET, Web APIs), or designing and delivering reports and dashboards using Power BI

4.Governance‑driven development environment experience: Experience and understanding of software development and support in a structured, governance‑driven environment, with an understanding of change management, risk, information security, audit requirements, and adherence to established policies and processes

5.Problem solving and analytical skills: Highly developed problem solving and analytical skills, with the ability to troubleshoot complex issues, analyse business requirements, and translate them into effective technical solutions.

6.Delivery approach and communication: Proven experience working within agile delivery methodologies (e.g. Agile/Scrum) and demonstrated excellent communication skills, with the ability to engage effectively with business stakeholders, technical teams, and clients in a professional manner.

Desirable criteria

1.Experience with multiple technologies: Proven ability to deliver results using at least two of the following: IBM ODM, .NET (C#, ASP.NET, Web APIs), or Power BI (data modelling, dashboards, reporting).

2.DevOps and CI/CD: Experience using Azure DevOps or similar tools for managing development workflows, including backlog items, source control, build pipelines, and release management.

3.Cloud and integration experience: Experience developing or supporting solutions hosted in Microsoft Azure, including integration with other enterprise platforms and services

4.Data and reporting technologies: Experience with Microsoft SQL Server or similar relational databases, including data modelling, performance optimisation, and supporting reporting and analytics solutions.

The preferred work location is Canberra, Sydney, Melbourne or Brisbane or another agreed office location. The Labour Hire Worker is required to work from the applicable office at least 3 days per week. A Working from Home Agreement must be formalised with the Buyer representative before commencing flexible work arrangements. The Labour Hire Worker must adhere to the annual closedown as defined in the Buyers’ Enterprise Agreement and public holidays