Senior Project Manager

Key duties and responsibilities

The specified personnel will, lead a team providing excellent communication skills to deliver and support complex projects and assist with future programs, within The Department of Home Affairs and Australian Border Force (ABF).

The Specified Personnel will be responsible for providing the following deliverables including but not limited to:

• Managing:
  • projects that are complex in nature;
  • multiple projects concurrently;
  • projects of strategic importance to the Department;
  • a multi discipline team with complex and different interfaces;
  • project risks and issues and escalating as appropriate;
  • resources for projects and/or programs.
• Providing strategic planning, mapping and modelling development;
• Managing project activities across highly complex ICT projects using established project management methodologies;
• Developing project documentation to a high standard as specified by the Department’s methodology within identified timeframes;
• Preparing and maintaining the project schedule;
• Preparing progress reports;
• Preparing and managing budgets;
• Facilitating and conducting requirements progress meetings, presentations and workshops;
• Developing positive team ethos within the immediate workgroup through positive participation and communication;
• Developing and maintaining strong effective working relationships with key management personnel and internal client base;

Specified Personnel will be expected to transfer skills and knowledge to departmental staff and ensure appropriate documentation is stored in accordance with the Department’s recordkeeping policy and practices.

The Specified Personnel will also be responsible for providing the following deliverables including but not limited to:

• Project Initiation Document;
• Project Schedule;
• Project Implementation Plan;
• Project Management Plan;
• Benefits Management Plan;
• Stage Plan;
• Baseline Change Requests – as required and if applicable;
• Statement of Requirements;
• Transition Plan;
• Log of all agreed changes to business practices and processes in accordance with the relevant project schedules;
• Prepare weekly / monthly status progress reports for assigned deliverables;
• Prepare exception reports as necessary.

All deliverables performed by the specified personnel must:

1. be performed or delivered promptly and without delay in accordance with the timeframes notified by the buyer from time to time; and
2. meet the assessment and performance criteria set out in any monitoring and performance assessment processes notified to the seller from time to time.

Technical skills

Demonstrated proficiency in the use of MS Project Professional and MS Project Server as it relates to managing a project.

About the team

The Capability Planning & Delivery (CPD) Section leads the development of various capability plans and delivery roadmaps for all the systems capabilities supported by the Branch; these include Risk Engines, Situational Awareness, Maritime Domain Awareness, Emergency Management, Search Applications and Reporting Tools. The Section assists the Branch’s leadership with their information management needs, and supports all projects and work-packages being delivered in the Branch. The team also contributes to various project governance activities, development of delivery plans, coordinating technical delivery of projects and work-packages and quality assurance of products and systems capabilities being delivered by the Branch.

About the project

The specified personnel will, lead a team providing excellent communication skills to deliver and support complex projects and assist with future programs, within The Department of Home Affairs and Australian Border Force (ABF).

About the organisation

The Risk, Data and Insight Systems Branch supports various business areas across Home Affairs, Australian Border Force (ABF) and National Emergency Management Agency (NEMA) by providing intelligence analysis, risk assessment, decision support, situational awareness, reporting systems and the underlying data platforms. The Branch delivers critical ICT systems capability to business areas undergoing significant growth and change and provides enterprise level data, business reporting and operational decision support services on behalf of the Department.

Criteria

Essential

1. Project Management Level 6 – Takes full responsibility for the definition, documentation and successful completion of complex projects. Adopts and adapts project management methods and tools. Ensures that effective project monitoring and control processes, change control, risk management and quality processes are employed and maintained. Monitors and controls resources, revenue and capital expenditures against the project budget. Manages the expectations of key project stakeholders.

2. Organizational change management Level 6 – Defines and communicates the approach for change management for a significant part of the organisation. Initiates, plans and leads strategic, large and complex change management initiatives. Provides guidance and raises awareness to help change leaders demonstrate effective behaviours to deliver organisational change. Establishes feedback processes and leads analyses of change management successes. Enables continual improvements to change management methodology, tools and training necessary to enhance the maturity across the organisation.

3. Requirements definition and management Level 5 – Plans and drives scoping, requirements definition and prioritisation activities for large, complex initiatives. Selects, adopts and adapts appropriate requirements definition and management methods, tools and techniques. Contributes to the development of organisational methods and standards for requirements management. Obtains input from, and agreement to requirements from a diverse range of stakeholders. Negotiates with stakeholders to manage competing priorities and conflicts. Establishes requirements baselines. Ensures changes to requirements are investigated and managed.

4. Stakeholder relationship management Level 5 – Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables. Facilitates open communication and discussion between stakeholders. Acts as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. Provides informed feedback to assess and promote understanding. Facilitates business decision-making processes. Captures and disseminates technical and business information.

5. Financial management Level 4 – Monitors and maintains financial records to agreed requirements for compliance and audit. Assists with identifying and calculating process, service, project and component costs for financial planning and budgeting. Collates required financial data and reports for analysis and to facilitate decision-making.

6. MUST HAVE one or more of the below industry certifications and one of the academic qualifications from below;
– PRINCE2 Agile Practitioner;
– Agile PM Practitioner Certification.
– Diploma of Project Management (BSB51415) or;
– Advanced Diploma of Program Management (BSB61215).

Desirable

1. Quality management Level 5 – Ensures that projects, teams and functions have appropriate practices in place and are meeting required organisational quality levels. Advises on the application of appropriate quality management techniques and standards. Determines areas where existing processes should change from analysing audit findings. Facilitates improvements to processes by changing approaches and working practices, typically using recognised models. Takes responsibility for controlling updating and distributing organisational standards.

2. Performance management Level 5 – Forms, maintains and leads workgroups and individuals to achieve organisational objectives. Determines and delegates objectives and task responsibilities to individuals or teams including people management responsibilities as appropriate. Sets the quality, performance and capability targets in line with organisational goals. Monitors performance and working relationships and provides effective feedback to address individual issues. Encourages individual development of skills and capabilities in line with team and personal goals. Facilitates the development of individuals by adjusting workload, targets, and team capacity. Plays an active role in formal organisational processes such recruitment, reward, promotion and disciplinary procedures.

3. Have Professional Membership and Certification eg Member of Project Management Institute (PMI) or similar with current Project Management Professional (PMP) certification with 10 years continuous experience.

4. A good understanding of DevOPs delivery methodology.

Estimated start date Monday, 26 May 2025

Successful applicant must work full time on site for 3 months or until they understand the department’s ICT landscape, requirements and project objectives. Flexible working arrangements may be considered afterward, subject to approval per the Department’s operational needs and ICT Contractor Working from Home Guidelines. Contractors must be on-site in Canberra at least 3 days per week. Remote work costs (eg travel, accommodation, utilities, equipment) are the contractor’s responsibility.