Senior Business Analyst

Key duties and responsibilities

​The Services, delivered in collaboration with and under supervision by nominated AFP personnel, include, but are not limited to, the following: 

• ​Engage actively in knowledge transfer through regular team sessions, creating and updating documentation, standard operating procedures as required. 

• ​Accountable for providing leadership and direction to ensure a high-level of integration and consistency across the business analysis function. 

• ​Accountable for managing allocated resources, setting work area priorities, workflows, developing strategies and evaluating business outcomes. 

• ​Manage the design and execution of business process tests, usability evaluations, networks and business trials, confidence tests. 

• ​Responsible for business analysis within a significant segment of an organisation where the advice given, and decisions made will have a measurable impact on the profitability or effectiveness of the organisation. 

• ​Advise stakeholders and colleagues on the choice of techniques, tools and processes required for modelling and analysis activities and tasks. 

• ​Draw upon knowledge of business analysis methods and techniques, modelling and quality assurance techniques to understand and articulate business processes and contribute to business outcomes. 

• ​Engage and influence AFP senior leadership and provide the key link between senior executives and AFP employees. 

• ​Work collaboratively with stakeholders to identify their needs, reach agreement on the business objectives and gain commitment to achieving results. 

• ​Analyse very complex ICT business issues, applying expertise to identify and recommend courses of action. 

• ​Assess and evaluate ICT business improvement processes, strategy, initiatives, projects, policies and procedures. 

• ​Accountable for investigating business needs, problems and opportunities and recommend effective business processes. 

• ​Deliver business cases which define potential benefits and options for achieving these benefits through development of new or changed processes. 

• ​Work effectively in a small team environment; 

• ​Provide knowledge/skills transfer to other teams; and 
• ​Record and maintain files/information in accordance with AFP requirements ​ ​As part of the services, the seller must ensure the specified personnel: 
  • ​Maintains currency in information technology processes and technical knowledge through ongoing professional development. 
  • ​Establishes and maintains effective business relationships and professional networks. 
  • ​Contributes to and implements improved ICT practices and procedures. 
  • ​Provides mentoring, coaching and training. 
  • ​Works effectively in a small team environment, and wider Command environment. 
  • ​Remains accountable for accurate completion of work within timeframes and quality requirements, shares own expertise with others and guides and mentors less experienced buyer employees; and 
  • ​Records and maintains files/information in accordance with buyer requirements. 

Technical skills

The role is to advance the AFP’s Identity and Access Management capabilities based on the SailPoint Identity Governance and Administration platform. SailPoint is typically integrated into IT systems and requires a high level technical understanding of various technologies: SailPoint Active Directory – user account management SAP Service Now Privileged Account Management systems such as CyberArk

About the team

Technology Technology is a critical enabler of the AFP’s operational and corporate services to ensure that we achieve our purpose. We use technology to assist frontline policing and protective services through direct tactical interventions in investigations, and to strategically maintain, sustain and evolve our foundational technology platforms and architecture. We are continuing to develop this capability by: – modernising the AFP’s technology foundations and applications, and increasing the cyber-security position of the organisation – evolving our internal processes to navigate the development and deployment of emerging technologies – continuing to mature our use of technology across the 6 strategic shifts outlined in our AFP Technology Strategy 2025 – enhancing our collaboration with academic institutions, police forces and the technology sector to understand technological challenges and opportunities to strengthen law enforcement capabilities

About the organisation

Our purpose As Australia’s national policing agency, we protect Australians and Australia’s interests. We are committed to protecting Australian lives, livelihoods and the Commonwealth; fostering trust and confidence with our community, partners and government; and maximising our impact on the criminal environment for a safer and more secure Australia. Our role Our role is to enforce Commonwealth and Australian Capital Territory criminal law and protect the Commonwealth’s interests from criminal activity in Australia and overseas. We work closely with domestic and international partners to combat complex transnational serious and organised crime, which poses a serious threat to Australia’s national security. Under the Australian Federal Police Act 1979 (Cth) (AFP Act) the AFP investigates state offences with a federal aspect, in partnership with domestic partners. The AFP uses its policing insights to engage effectively with the government, partners and the community to promote awareness and resilience. Our operating environment The AFP continuously monitors and assesses our operating environment to ensure we can deliver on our purpose. The various geopolitical, social, economic and technological changes in our environment can affect the AFP directly and indirectly, and also shape the criminal environment as explored in the AFP Federal Crime Threat Picture. Despite these changes, the AFP strives to evolve with our operating environment to ensure we continue to keep Australians and Australia safe.

Working remotely from an alternate location (including work from home) or flexible work arrangements may be considered. Any approval is at the sole discretion of the Buyer. All required travel to location will be at the Seller’s expense. Office hours are standard 8am – 4pm, there is flexibility in start and end times, it is expected to complete a standard working day of 7.5 hours. Flexible working arrangements are available. It is expected to attend the office at least 2 days a week.

151.5 hours per month